VIP Reward Points FAQs
To us every customer is a VIP, and we value the relationship that we've built. As our valued customer we wanted to empower you to protect yourself against price fluctuations while enjoying the benefits of the platform. VIP Rewards facilitate this.
Please read the FAQs below to learn about VIP rewards in depth
Spending VIP Reward points
You can use you accumulated VIP reward points to in future purchases to avail discounts on orders.
VIP Rewards allows you to buy now and save in the future. This is very useful in these times when prices are fluctuating.
You can buy without points when prices are down and accumulate points. For every INR 50 you spend, you earn 1 point on sourcegoodfood.com
When prices rise you can use your accumulated points when prices rise. Each point helps you save INR 1 that is 1 point is equivalent to INR 1
Each reward point equals INR 1.00
Using the reward points you can save up to 10% of the order value excluding taxes
You can save up to INR 5000, for a purchase of INR 50,000 and above.
Our silver tier customers can save up to INR 10,000 for a purchase of INR 100,000
Our Gold tier customer can save up to INR 0,000 for a purchase of INR 500,000
Yes, we you can use reward points to avail other services such, as free shipping, on eligible orders. We regularly update the list of services that we provide with reward points
No, VIP Reward points can be used only on sourcegoodfood.com while placing orders.
No we are sorry, You cannot combine reward points with other discounts
Earning Reward Points
When you place an order without using reward points, for every INR 50 that you spend (excluding taxes) on sourcegoodfood.com we credit your reward points account with 1 reward point.
Yes, you can earn reward points by referring your family, friends and colleagues to sourcegoodfood.com. Your reward points will be credited into your account within 7 working days of them making their first purchase
You will be automatically be upgraded to the higher tier of VIP Reward points, which will give you more benefits
Yes, there are several ways to earn reward points. A few of them are
1. Subscribe to our newsletter
2. Create an account with sourcegoodfood.com
3. Leave a review of the products you've ordered.
For more click the VIP Reward points button on the bottom left corner of your screen
Eligibility and Tiers
All our customers in good standing without outstanding dues will be eligible for reward points
We have 3 tiers of program
The basic tier allows you to avail benefits up to INR 5000 per order using your reward points
The Silver tier allows you to avail benefits up to INR 10,000 per order using reward points. To qualify for the silver tier you must have accumulated at least 100,000 points
The Gold tier allows you to avail benefits up to INR 50,000 per order using reward points. To qualify for the Gold tier you must have accumulated at least 500,000 points
Yes you can subject to the returns policy, Your reward points will be restored accordingly.
We've tried to keep the FAQ simple.
However, there maybe terms and conditions applicable to each spend method such as minimum purchase requirements, expiry durations etc. If you have any questions please contact us.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.